Monopoly providers

Well true to form United Utilities now say having had my application for 5/52 that they need to upgrade the main running down the first 20m of the lane (having earlier said there was no water supply to any of the three properties up the lane – to whom have we all been paying water rates previously I ask myself). Once that’s done (on 23rd April) then they’ll book the connection to the water main and our meter.